Return & Refund policy

Patola silk sarees are hand-woven and take time to craft. We highly recommend that you place your order after carefully reviewing all details. We suggest following this process:

  1. Review the product on our website.
  2. Place your order.
  3. Conduct a video call to inspect and validate the product.
  4. Receive the product.


We strongly advise checking and validating the product via online video conferencing. Due to the hand-woven nature of Patola silk sarees, there may be slight variations in color and design compared to the photos shown on our website due to technical reasons.

Refund and Return Policy:

Once the product is dispatched, we do not offer refunds or returns.

Cash on Delivery (COD):

Currently, we do not offer Cash on Delivery (COD) as a payment option.

Out of Stock Orders Refund:

If you place an order for an out-of-stock item, we will provide you with the delivery schedule within 48 hours. If the delivery schedule does not meet your expectations, you can cancel the order and receive a full refund in this case only.

Canceling an Order:

Once you place an order, our team will attempt to deliver the product. Within 48 hours of order placement, our team will connect with you to validate the product before dispatch. Once the order is dispatched, it cannot be canceled, returned, or refunded.

Color and Description Disclaimer:

Patola silk sarees are hand-woven and not made by machines. Therefore, there may be variations in color and design. At virasatpatola.com, we strive to represent our products as accurately as possible. However, due to the handmade nature of our items, slight differences may occur. These differences add to the charm of handmade products. Please be aware that colors may appear differently on our website or your screen due to variations in lighting, cameras, or screen settings. Therefore, please consider these factors when placing an order.