FAQ
Frequently Asked Questions
Frequently asked question
1
What sets Virasat Patola apart from other online stores?
Virasat Patola is distinguished by our unwavering commitment to preserving and promoting the rich heritage of Patola weaving and Dupatta craftsmanship. Each product in our collection is meticulously curated, reflecting our dedication to quality, authenticity, and tradition.
2
Where do you source your materials for Patola and Dupatta production?
We source our materials from trusted artisans and suppliers, primarily based in Ahmedabad and surrounding regions renowned for their expertise in textile production. This ensures that our products are crafted using authentic materials of the highest quality.
3
Can I expect international shipping for my orders?
Absolutely! We proudly offer worldwide shipping, allowing customers from across the globe to experience the beauty and craftsmanship of Virasat Patola. Wherever you are, we'll ensure your order reaches you promptly and safely.
4
Are your products handmade or mass-produced?
At Virasat Patola, we prioritize traditional craftsmanship and authenticity. Our products are predominantly handmade by skilled artisans who have honed their craft over generations. This ensures that each piece carries the unique touch and character of artisanal creation.
5
How do I care for my Patola and Dupatta purchases?
To maintain the integrity and beauty of your Patola and Dupatta pieces, we recommend gentle handwashing in cold water with mild detergent. Avoid harsh chemicals and direct sunlight, and store them carefully to prevent snagging or damage.
6
Do you offer customization or personalized orders?
While we primarily feature ready-to-purchase items in our collection, we are open to discussing custom orders and personalized requests. Please reach out to our customer service team to explore options for creating a bespoke piece tailored to your preferences.
7
What is your return policy?
We want you to be completely satisfied with your Virasat Patola purchase. If for any reason you are not happy with your order, please contact us within 14 days of receipt, and we will assist you with the return or exchange process according to our return policy guidelines.
8
How can I stay updated on new arrivals and special promotions?
Stay connected with us to be the first to know about new arrivals, exclusive offers, and special promotions! Sign up for our newsletter, follow us on social media, or regularly visit our website to discover the latest additions to our collection and take advantage of exciting deals.